Ethics · 18% of the SAFE exammedium
Correct answer: Steering, by directing borrowers toward a product that benefits the MLO or lender rather than the borrower
Steering occurs when an MLO directs a borrower toward a loan product that is not in the borrower's best interest — often because the product generates higher compensation for the MLO or lender — without presenting suitable alternatives. Dodd-Frank's anti-steering provisions require MLOs to present loan options that are in the borrower's interest. Recommending ARMs as a matter of course without disclosing fixed-rate alternatives is classic steering. ARMs being lower initially (A) is true but doesn't justify withholding information. Redlining (C) involves denying credit to geographic areas, not targeting them with unfavorable products. Negative amortization abuse (D) is a separate issue and not specifically described here.
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