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A bank employee files a Suspicious Activity Report (SAR) on a commercial customer. The customer later calls asking why his recent transactions are under review. What should the bank employee tell the customer?

Federal Mortgage Law · 24% of the SAFE exammedium

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Correct answer: Nothing — bank employees are prohibited from disclosing that a SAR has been filed

Under the Bank Secrecy Act, financial institutions and their employees are strictly prohibited from notifying any person or business that a SAR has been filed relating to their transactions — this is known as the 'tipping off' prohibition. Options A and B both involve disclosing the existence of a SAR, which is illegal. "Explain that a SAR was filed and provide a copy of t...", while it avoids directly disclosing, still effectively tips off the customer that something has been filed by directing them to FinCEN. The correct answer is to say nothing about the SAR.

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